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Cancellation | No Show Policy:

Any appointments canceled with less than a 48 hour notice period or clients who fail to show to their appointments are subject to a 50% cancellation fee.

A 50% deposit will be taken at the time of booking by our reception team as we are unable to keep Credit Card details on file.

Liability:

Sruhair takes no responsibility for any loss or damage suffered as a result of our online boutique ordering service nor for goods supplied via the online boutique.

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Copyright:
Visitors may read, view, print, and download one hard copy of the material for their personal, non-commercial use only. Visitors may not copy, distribute, sell, publish, display, transmit, reproduce any part of the material by any means (electronic or not) or for any purpose include it in any derivative works.

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Trademarks:
Trademarks, service marks, and logos displayed on this site belong to Sruhair. These may not be used for any reason whatsoever without the written permission from Sruhair. This applies to all partners displayed on the Sruhair website.
These terms and conditions may be amended from time to time as Sruhair sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms.

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Gift Cards:

All appointments must be pre-booked directly with the salon.

Gift Card Terms and Conditions:

      1. 1. Gift cards may not be exchanged for cash.

      1. 2. This card is not a cheque guarantee, credit, or debit card.

      1. 3. No change will be given but the balance can be used for future purchases.

      1. 4. We will not be held liable for lost or stolen cards – protect this as you would cash.

      1. 5. Gift Cards are valid for use in the salon and currently not valid for purchases on our online boutique at www.sruhair.ie.

      1. 6. We reserve the right to amend Terms and Conditions.

Ordering:

When an order is completed and submitted, you are making an offer to purchase these goods. Sruhair must receive authorization from your card issuer before any goods can be dispatched. Orders will not be accepted if payment is not authorized.

All products displayed on the website are only available while stocks last. All prices are displayed in Euro and are inclusive of VAT at 21%. Payments can be made in Euro only and are quoted exclusive of postage and packaging. These charges are specified in the delivery section of the product page. Sruhair makes every effort to ensure all goods displayed on the website are available however if the goods you ordered are not available Sruhair will notify you as soon as possible. We reserve the right at all times to refuse any orders at our sole discretion.

You may cancel an order with us at any time before dispatch. Please ensure to contact us via telephone or email us at info@sruhair.ie notifying us that you wish to cancel your order. You will need to give your name, address, and order number.

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Returning your order:

Goods must be returned in their original condition, including packaging, within the cooling-off period of 10 days. (We cannot refund or exchange combs, brushes, rollers, cosmetics, or any sealed items which have been opened, unless they are faulty, due to hygiene reasons). This does not affect your statutory rights.
How to make a return:

      1. 1. Please notify us by telephone or email that you wish to return an item and the reason for the return i.e. change of mind, a faulty item, item not fit for purpose, etc. Once your notification is acknowledged verbally or in writing please follow the below instructions.

      1. 2. Place the item in its original box and make sure the parcel is sealed securely. You should also place a copy of your despatch note or receipt into the parcel.

      1. 3. Send the item to Sruhair Hair Salon, Unit 4, Block B, An Fuaran, Moycullen, Galway.

      2.  . You are responsible for all postage costs in making a return.

      1. 4. If the item is in its original condition, we will refund by the original payment card.

    1. 5. Gift Cards are not valid for refund or exchanges as they should be protected as you would cash. Please see our ‘Gift Cards’ section for terms and conditions

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